There is no such thing as a life of passion any more than a continuous earthquake, or an eternal fever. Besides, who would ever shave themselves in such a state?
The man who gives way to anger, or hatred, or any other passion, cannot work; he only breaks himself to pieces, and does nothing practical. It is the calm, forgiving, equable, well-balanced mind that does the greatest amount of work.
The great problem with poisoning by Bitterness was that the passions - hatred, love, despair, enthusiasm, curiosity - also ceased to manifest themselves. After a while, the embittered person felt no desire at all. They lacked the will either to live or to die, that was the problem.
We are seeing some challenges and some changes in American business, American enterprise, but the Malcolm Baldrige National Quality Award is a reminder of things that must never change: the passion for excellence, the drive to innovate, the hard work that goes with any successful enterprise.
We can at least try to understand our own motives, passions, and prejudices, so as to be conscious of what we are doing when we apeal to those of others. This is very difficult, because our own prejudice and emotional bias always seems to us so rational.