Compassion and love constitute non-violence in action. They are the source of all spiritual qualities: forgiveness, tolerance, all the virtues. They give meaning to our activities and makes them constructive. There is nothing amazing about being rich or highly educated; only when the individual has a warm heart do these attributes become worthwhile.
A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt.
Their errors have been weighed and found to have been dust in the balance; if their sins were as scarlet, they are now white as snow: they have been washed in the blood of the mediator and the redeemer, Time.