A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
Society gains nothing whilst a man, not himself renovated, attempts to renovate things around him; he has become tediously good insome particular but negligent or narrow in the rest; and hypocrisy and vanity are often the disgusting result.
The wicked leader is he who the people despise. The good leader is he who the people revere. The great leader is he who the people say, 'We did it ourselves.'
PRESIDENT, n. The leading figure in a small group of men of whom - and of whom only - it is positively known that immense numbers of their countrymen did not want any of them for President.